Help for Getting Connected

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Internet and Phone Helpline :

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• Help finding phone or internet service

• Help deciding what will work best for you

• Discount information

• Help with Lifeline

  • Find out if you can use Lifeline

  • Get help signing up for Lifeline

 

Call:  (608) 267-3595 

Open Monday - Friday 7:45 a.m. – 4:30 p.m.

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Emergency Internet Resources Website

 

Visit the following link:

https://psc.wi.gov/Pages/Programs/BroadbandEmergencyInternetResources.aspx

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You can see:

• who is offering low-cost internet in your area

• who has discounts on internet in your area

• how long the discount(s) last

• if you are eligible for discounts or low-cost internet

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Open Wi-Fi tool for Drive Up Internet

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There may be some free Wi-Fi open to anyone that needs the internet but can't get it at home.  In most cases the business or building will be closed, but you can still use their Wi-Fi.  Most people sit in their cars and get onto the internet from the building's parking lot.  The following website will show you where to find the free wi-fi spots:

 

https://maps.psc.wi.gov/apps/PublicWiFiLocations/

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Broadband Internet Providers

(serving Racine, Kenosha, Walworth, Jefferson, and/or Rock County)

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Verizon

• waiving late fees

• not disconnecting residential or small business customers

• discount for new low-income customers qualified under LifeLine 

US Cellular 

• waiving late fees

• not disconnecting residential or small business customers

TDS

• 60 days of free internet for families with a K-12 student or a college student

• 60 days of free internet for other qualified low income households 

 

Sprint \ TMobile

• unlimited data and mobile hotspot service for 60 days for customers 

• Lifeline customers get up to 5GB of free data over next 2 months

 

Frontier

• no data caps

 

Charter

• 60 days of free internet for families with a K-12 student or a college student

• no installation fees for students 

• open WiFi hotspots across their service area for public use

 

Century link

• no data caps

• delayed disconnection for 60 days

 

AT&T

• no data caps or overage fees

• $10/mo access from AT&T for low income households

• no disconnections

 

For more information, visit the Public Services Commission website for internet resources:

https://psc.wi.gov/Pages/Programs/BroadbandEmergencyInternetResources.aspx

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